Today, JourneyTrack announced that the company had undergone a System and Organization Controls (SOC) 2 examination resulting in a CPA’s report stating that management of JourneyTrack maintained effective controls over the security, availability, and confidentiality of its JourneyTrack system. BARR Advisory, P.A., performed the engagement.
A SOC 2 report is designed to meet the needs of existing or potential customers who need assurance about the effectiveness of controls used by the service organization to process customers’ information.
“We are pleased that our SOC 2 report has shown we have the appropriate controls in place to mitigate risks related to security, availability, and confidentiality, along with HIPAA Security Rule requirements,” said Carol Hindsman, Chief Technology Officer and Co-Founder of JourneyTrack. “This is our third consecutive SOC 2 certification since our inception in 2021. JourneyTrack has always been committed to the safety of the data our customers place in our trust, and we are dedicated to delivering the best servicepossible.”
The following principles and related criteria have been developed by the American Institute of CPAs (AICPA) for use by practitioners in the performance of trust services engagements:
- Security: The system is protected against unauthorized access (both physical and logical).
- Availability: The system is available for operation and use as committed or agreed.
- Confidentiality: Information designated as confidential is protected as committed or agreed.
- HIPAA Security Rule Requirements: The system complies with the applicable HIPAA Security Rule requirements outlined in the U.S. Department of Health and Human Services (HHS) Health Information Portability and Accountability Act.
A SOC 2 report is an internal control report on the services a service organization provides to its customers. It supplies valuable information that existing and potential customers of the service organization need to assess and address the risks associated with an outsourced service. Current and prospective customers interested in a copy of our SOC 2 report may email the request to security@journeytrack.io.
About JourneyTrack
JourneyTrack has pioneered a customer-first, enterprise-grade SaaS experience management platform, enabling organizations to understand, optimize, and prioritize their customer experience. Brands struggle to deliver the seamless journeys consumers demand across physical and digital channels, geographies, demographics, and more. JourneyTrack allows them to create, govern, and democratize personas and end-to-end customer journeys across the organization, harnessing actionable insights and benchmarking improvements over time to deliver ideal customer experiences - globally. This cloud-based collaboration suite is designed to handle the complexities and needs of enterprise-level teams, and it was created with input from 15 world-renowned brands to ensure it fills the gaps and challenges they face.
About BARR Advisory
BARR Advisory is a cloud-based security and compliance solutions provider specializing in cybersecurity consulting and compliance for companies with high-value information in cloud environments like AWS, Microsoft Azure, and Google Cloud Platform. A trusted advisor to some of the fastest-growing cloud-based organizations around the globe, BARR simplifies compliance across multiple regulatory and customer requirements in highly regulated industries, including technology, financial services, healthcare, and government.
BARR Advisory services include:
- Compliance Program Assistance
- SOC 1 Examinations
- SOC 2 and 3 Examinations
- SOC for Cybersecurity
- PCI DSS Assessment Services
- ISO 27001 and 27701 Assessments
- FedRAMP Security Assessments
- HIPAA/HITECH Services
- HITRUST Services
- Penetration Testing and Vulnerability Assessments
- Cybersecurity Consulting
