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JourneyTrack, the leading end-to-end platform for customer journey management, has once again been recognized by G2, the world’s largest and most trusted software marketplace, for outstanding performance in Customer Journey Mapping. The company proudly earned multiple badges in G2’s Summer 2025 Reports, reinforcing its continued leadership and customer-first approach in the CX technology space.
JourneyTrack was awarded the following distinctions:
- High Performer – Customer Journey Mapping (6th consecutive quarter)
- High Performer – Americas (5th consecutive quarter)
- Best Support – Overall (6th consecutive quarter)
- Best Support – Enterprise (2nd consecutive quarter)
- Users Love Us (new milestone this quarter)
These accolades reflect consistent satisfaction from users across enterprises and mid-market organizations, as well as a track record of delivering best-in-class customer support and product innovation.
“Our recognition on G2 quarter after quarter speaks volumes—not just about our platform, but about the trust our customers place in us,” said Ania Rodriguez, Founder and CEO of JourneyTrack. “We’re especially proud to be recognized for ‘Best Support’ across both overall and enterprise segments, and to hit the ‘Users Love Us’ milestone. At a time when CX leaders are under pressure to deliver measurable results, JourneyTrack is proving that a thoughtful, data-powered approach to journey management drives real business value.”
Backed by enthusiastic customer reviews, JourneyTrack continues to gain momentum for its intuitive AI-powered features like Journey AI, Persona AI, Insights AI, and Journey Impact, which help organizations unlock insights, align teams, and prove the ROI of CX initiatives.
G2 badges are based on verified user reviews and reflect both customer satisfaction and market presence. JourneyTrack’s high rankings reflect its commitment to making customer journey management not only possible—but practical—for teams of all sizes.
To read what users are saying, visit JourneyTrack’s G2 profile.
About JourneyTrack
JourneyTrack is the next-generation customer journey management platform built to help organizations create, manage, and measure experiences that matter. Powered by AI, JourneyTrack transforms how CX teams work with journey maps, personas, research insights, and KPIs—delivering a smarter, faster path to experience innovation. Customers include Fortune 100 enterprises, healthcare providers, financial services institutions, and service design agencies. Learn more at www.journeytrack.io.
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