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Understand, track, and prioritize the customer experience.

Journey Maps

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  • Easy imports and templates to get you started

  • Customizable lane types with drag and drop functionality to meet any need

  • Multiple views of your maps

  • Connect your journeys together

  • Specialized metrics to visualize and prioritize next steps

  • Recommendations & associated actions

  • Tools to manage your deliverables

  • Beautiful Exports

  • Jira Integration

Personas

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  • Global personas

  • Templates to get you started

  • Photos, quotes, & background

  • Robust demographics

  • Meters & sliders

  • Lists

  • Diversity, equity & inclusion (DEI) panel to assess representation

  • Presentation-ready exports

Collaboration & Administration

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  • Global search across all projects

  • View team members working in real-time and interact with them via comments and tagging

  • Tiered administrative access

  • Edit & view modes

  • Separate work spaces

  • Onboarding support

Learn more about how JourneyTrack can work for you.