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Accelerate designing living & actionable journey maps to create meaningful impact on your customer experience
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One-click journey map creation from workshops
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Qualtrics integration & easy imports
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Build journey maps using our customizable lane types with drag and drop functionality to meet any need
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Multiple views of your maps
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Connect your journeys together
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Opportunity scoring to visualize and prioritize next steps
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Recommendations & action planning
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Tools to manage your deliverables
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Beautiful Exports
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Jira Integration
Persona creation that is accessible and actionable for all stakeholders
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Global personas
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Customizable cards with suggestions to get you started
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Photos, quotes, & background
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Robust demographics
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Meters & sliders
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Lists
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Diversity, equity & inclusion (DEI) panel to assess representation
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Presentation-ready exports
Workshops held within the tool to create resulting journey maps with the click of just one button saving time, money, and resources
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Unlimited participants - users and guests
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Moderator functionality
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Customizable workshop templates or create your own
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Affinity mapping and voting
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Easy designation to determine which ideas to include in the journey map
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One click to create the journey map from the workshop
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All ideas remain archived in the workshop module
Collaboration and administration features make is easy to democratize journeys and govern related processes
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Map of Maps function provides global view of all projects, journeys, and related action plans
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Customizable password protected links for sharing internally and externally
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Soc2Type2 Certification
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Global search across all projects
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View team members working in real-time and interact with them via comments and tagging
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Tiered administrative access
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Edit & view modes
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Separate work spaces
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Onboarding support
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