Careers

JourneyTrack is a growth company on the move, and we're always looking for amazing talent.

JourneyTrack staff posing outside on a sunny day
Two female JourneyTrack staff working on laptops in a conference room
JourneyTrack staff sitting in a conference room meeting with laptops and electronic devices

Our culture

Our diverse and experienced team changes the status quo by looking two turns ahead and making the seemingly impossible, simply happen.

We encourage a growth mindset

We enable everyone to take full ownership of their work and cultivate continuous learning and development opportunities.

We are flexible and open minded

Work from the office or the comfort of your home, we don't mind. Do show us your pet, though.

We are serious about our work, but we never forget to have a little fun, too

United by a shared goal, our team strives to foster an open and inclusive environment to achieve success collectively.

Driven by human-centric values

Pave the way

Be a pioneer.

Look two turns ahead

Be a connector.

Grit and grace

Be tenacious.

Carry momentum

Have impact.

Be you, be true

Have integrity and be authentic.

Diversity, Equity & Inclusion

As a minority woman-founded and woman-managed company, we are deeply committed to creating a workplace where every individual feels valued, respected, and empowered. Our DEI policy focuses on:

Diversity: We celebrate the diverse backgrounds, perspectives, and experiences of our team members. We believe that a diverse workforce fosters creativity and innovation, driving our success and growth.

Equity: We are dedicated to ensuring fairness and equal opportunities for all employees. We actively work to eliminate biases and barriers, ensuring that every team member has the resources and support they need to succeed.

Inclusion: We strive to create an inclusive environment where everyone feels a sense of belonging. We encourage open dialogue, active listening, and mutual respect, fostering a culture where all voices are heard and valued.

Jennifer Diaz smiling in orange shirtAnia Rodriguez smiling in brown shirtChristin Bowman smiling in black shirtJohn Giannitsis smiling in black shirtErryca Robichaeaux smiling in blue shirt and brown jacketClaudia Panfil smiling in pink shirt

What we offer

Personal and professional growth, with an opportunity to impact customer experiences globally.

Compensation

Competitive rates with equity for the core team that helps us build the business:
  • Salary commensurate with market standards for the position.
  • 401(k) plan.
  • Equity.
  • Performance-based bonus.

Health and wellness

A range of benefits to best support your and your family's wellbeing:
  • Comprehensive health, dental, and vision insurance for you and your family.
  • Paid holidays and PTO.
  • Paid sick leave.
  • Company paid short-term and long-term disability.
  • Employee Assistance Program.

Other benefits

Additional perks of being part of our team:
  • Flexible work schedule.
  • Remote work option.
  • Work-life balance.
  • Company social events.
  • Legal plan.
  • Discounts on popular products and services.

Start your awesome CX journey today!

Get in touch to experience customer journeys like never before.
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