Pricing
Tailored plans to suit your needs and scale with you
Free Basic
FREE
for 30 days
Includes 3 journeys
Explore JourneyTrack and some of its features.
Basic Plus
Starting at US$
29K
Billed annually
Includes 50 journeys
Ideal for small and medium companies.
Ideal for small and medium companies.
Professional
Starting at US$
45K
Billed annually
Includes 100 journeys
For journey management & analytics.
For journey management & analytics.
Enterprise
Custom
Billed annually
Includes custom number of journeys
For enterprise CX management & governance.
For enterprise CX management & governance.
See full comparison
Basic
Basic Plus
Professional
Enterprise
Features
Journey Maps
3
50 included
+ purchase more
+ purchase more
100 included
+ purchase more
+ purchase more
Custom number of journeys included + purchase more
Workshops
3
50 included
Unlimited
Unlimited
Personas
3
30 included
Unlimited
Unlimited
Proto Persona AI
Data-Driven Persona AI
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Restricted Personas
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Comparative Personas
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Segmentation
Journey AI
Journey Templates
Journey Import - Excel
Journey Atlas
Multiple Journey Atlases
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Journey Atlas Management
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Customizable Metrics
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Step-level Metrics
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Journey Impact
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Storytelling AI
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Insights AI
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Recommendations AI
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Labels AI
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Prioritization: Journey Matrix
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Prioritization: Recommendations Matrix
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Prioritization: Opportunity Score/Map
Collaboration
Workspaces
1
3
10
Unlimited
Editors
3
Unlimited
Unlimited
Unlimited
Viewers
Unlimited
Unlimited
Unlimited
Unlimited
Commenting - tagging, replying, resolving
Sharing - secure link
Journey export - PNG, PDF, Excel, PowerPoint
Persona export - PNG, PDF, PowerPoint
Journey Atlas export - PNG, PDF
Custom branding on exports
Integrations
Jira - Live integration
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Azure DevOps - Live integration
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Monday.com - Live integration
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Asana - Live integration
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Qualtrics -Live integration
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Medallia - Live integration
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Forsta - Live integration
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Google Forms - Live integration
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Snowflake integration
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Databricks integration
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Google Big Query integration
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Google Analytics integration
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Adobe Analytics integration
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Pendo integration
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Integrations lane/embeds: Miro, Figma, Mural, Tableau, AirTable, InVision, Power BI, Sketch, Google Drive, Loom, YouTube
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Admin & Security
User management in Suite (incl. Teams)
SSO
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Activity tracking
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Activity dashboard
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Segmentation - custom data set
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Version history
Legal & security reviews
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Access to Pen Test
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SOC 2 Type II & ISO27001
Support
Email
Enterprise trial with dedicated support
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3 Weeks
3 Weeks
Premium support
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1 Hour / Month
2 Hours / Month
Onboarding
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Free
Free
Free
Dedicated account manager
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