Pricing
Turn Customer Journeys into Business Outcomes
From design to enterprise governance, JourneyTrack helps teams operationalize and optimize CX with AI.
Free Basic
FREE
for 30 days
Includes 3 journeys
Explore JourneyTrack and some of its features.
Journey Mapping
US$
35K
per year
Includes 30 journeys
Designing journeys
Designing journeys
Journey Management
US$
45K
per year
Includes 30 journeys
Operationalizing journeys
Operationalizing journeys
Decision Intelligence for Customer Journeys
Custom Pricing
Includes 50+ journeys
Governing and optimizing at scale
Governing and optimizing at scale
See full comparison
Free Basic
Journey Mapping
Journey Management
Decision Intelligence for Customer Journeys
Core Capabilities
Journey Maps
3
30 included
+ purchase more
+ purchase more
30 included
+ purchase more
+ purchase more
50 included
+ purchase more
+ purchase more
Journey templates
Journey exports
Personas
3
30 included
Unlimited
Unlimited
Persona templates
Persona exports
Comparative personas
-
-
Workshops
3
50 included
Unlimited
Unlimited
Collaboration
Workspaces
1
3
10
Unlimited
Editors
3
Unlimited
Unlimited
Unlimited
Viewers
Unlimited
Unlimited
Unlimited
Unlimited
Journey Atlas
Multiple Journey Atlases
-
-
Atlas Management
-
-
Journey Atlas export
Free Basic
Journey Mapping
Journey Management
Decision Intelligence for Customer Journeys
AI & Intelligence
AI Agents
-
-
-
Journey AI
Import AI
Insights AI
-
-
Recommendations AI
-
-
Storytelling AI
-
-
Proto-Persona AI
Data-Driven Persona AI
-
-
Label AI
-
-
Workshop Grouping AI
-
-
Journey Health
Journey Health Inquiry
-
-
-
Free Basic
Journey Mapping
Journey Management
Decision Intelligence for Customer Journeys
Metrics & Measurement
Manual Metrics
-
API Metrics
-
-
Advanced
Step-level Metrics
-
Journey Impact
-
-
Free Basic
Journey Mapping
Journey Management
Decision Intelligence for Customer Journeys
Integrations
VoC
Qualtrics
-
-
Medallia
-
-
Forsta
-
-
Google Forms
-
-
Analytics
Google Analytics 4
-
-
-
Adobe Analytics
-
-
-
Pendo
-
-
-
Amplitude
-
-
-
Mixpanel
-
-
-
Quantum Metrics
-
-
-
Data Warehouses
Snowflake
-
-
-
Google Big Query
-
-
-
Databricks
-
-
-
Project Management
Jira
-
-
Azure DevOps
-
-
Monday.com
-
-
Asana
-
-
Notion
-
-
Planview AgilePlace
-
-
Journey Analytics & Orchestration
-
-
-
Coming Soon
User Research Tools
-
-
Coming Soon
Coming Soon
Meeting Transcripts
-
-
Coming Soon
Coming Soon
Connected Artifacts
(Miro, Figma, Mural, Tableau, AirTable, OneDrive, Power BI, Sketch, Google Drive, Loom, YouTube)
(Miro, Figma, Mural, Tableau, AirTable, OneDrive, Power BI, Sketch, Google Drive, Loom, YouTube)
Free Basic
Journey Mapping
Journey Management
Decision Intelligence for Customer Journeys
Execution & Governance
Action Planning
Prioritization
Journey Matrix
-
-
Recommendations Matrix
-
-
Opportunity Score/Map
Governance
User Management
Persona Governance
-
-
Label Manager
-
-
Manual
Insights Type Manager
-
-
Manual
Icon Cards Manager
-
-
Manual
Activity Dashboard
-
-
Activity Tracking
-
-
Version History
Free Basic
Journey Mapping
Journey Management
Decision Intelligence for Customer Journeys
Security & Support
SOC 2 Type II & ISO 27001 certification
SSO
-
-
Onboarding
-
Free
Free
Free
Email support
Premium support
-
-
1 Hour / Month
2 Hours / Month
Dedicated account manager
-
-
Advisory (Enablement services)
-
Optional
Optional
Optional
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