Metrics and data visualization

Measure what matters with customizable metrics and engaging visual representations.

JourneyTrack sample of metrics including journeys and workshops

Success Metrics

Choose from a wide array of prepopulated business and customer metrics to measure your CX success. Or, simply add the metrics that matter to your business.

JourneyTrack sample of Success metrics

Business Impact Analysis

Determine each recommendation's potential business impact based on business and customer value, level of effort, costs involved, and any other relevant metrics for your business.

JourneyTrack sample of Business Impacts Analysis

Journey Health Metrics

JourneyTrack automatically generates a health score for every journey, simplifying the process of identifying and enhancing the journeys that need attention.

JourneyTrack sample of Health metrics

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