Scout Agents
Keep journey intelligence decision-ready with Scout. Scout for practitioners helps ensure journey work is complete and consistent, while Scout for CX leaders surfaces priorities, risks, and decisions that need attention.
Journey Atlas
Connect journeys across your organization in a flexible L0–L3 hierarchy to see how experiences relate and manage your entire journey ecosystem from one place.
Ownership and status
Assign owners and statuses to journeys so you can clarify accountability, track progress, and quickly identify where attention is needed.
Standards and taxonomy
Standardize templates, labels, insight types, personas, and journey structures so your teams can work consistently while maintaining the flexibility they need.
Workspaces
Organize teams, business units, markets, or programs into separate workspaces, so you can scale journey management while maintaining appropriate structure and control.
Access and sharing
Control who can view, edit, and manage journey information with role-based access, administrative permissions, and secure, customizable sharing options.
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