Forrester CX EMEA

In-person & Remote

Jun 24, 2024

Jun 26, 2024

London, UK

Human + AI: Win With Boundless Experiences

The future is upon us. The fusion of humans and AI will revolutionise how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy, trust, and emotion are essential. Only leaders who can integrate CX, digital, and marketing to harness the power of human + AI will create differentiated value in the eyes of customers. Join us at CX Summit EMEA 2024 to explore how to thrive in this new era:

  • Understand what human + AI means for your customers, employees, and organizations​
  • Align CX, digital, and marketing to prepare for the future of boundless experiences ​
  • Create unique experiences to drive customer loyalty ​
  • Unlock and act on customer insights ​
  • Upgrade your CX, digital, and marketing practices ​
  • Measure the business impact of customer experience

Ania Rodriguez and Christin Bowman delivered an insightful presentation to help teams successfully integrate AI into their CX efforts.

Start your awesome CX journey today!

Get in touch to experience customer journeys like never before.
This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy.

If you decline, your information won't be tracked when you visit the website. A single cookie will be used in your browser to remember your preference not to be tracked.