In this episode of the Exponential Growth Podcast, David Olivencia and Ania Rodriguez unpack how customer experience, AI, and enterprise leadership are colliding in powerful new ways.
They dive into:
Why most enterprises still fail customers despite massive tech investments
How AI is shifting customer experience from reactive to predictive
What it really takes to build and sell to Fortune 500 companies
Lessons from being both a founder raising capital and an investor deploying it
Leadership in a world where AI is accelerating faster than people can adapt
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