JourneyTrack, the pioneering AI-powered platform reshaping customer journey management, today announced it has once again been recognized by G2 for excellence in Customer Journey Mapping, underscoring the company’s sustained leadership, quality, and customer satisfaction.
In G2’s Fall 2025 Reports, JourneyTrack has again earned:
- High Performer – Customer Journey Mapping (7th consecutive quarter)
- High Performer – Americas (6th consecutive quarter)
- Best Support – Overall (7th consecutive quarter)
- Best Support – Enterprise (3rd consecutive quarter)
- Users Love Us milestone (continued recognition)
These consistent accolades highlight JourneyTrack’s proven ability to deliver both innovation and impact while maintaining an unwavering focus on customer success.
“We are honored to once again be recognized by G2 and, most importantly, by the customers who power these achievements,” said Ania Rodriguez, Founder and CEO of JourneyTrack. “Sustaining this level of recognition across multiple quarters reflects our commitment to delivering meaningful results, providing exceptional support, and ensuring customer journey mapping is not only strategic but actionable.”
JourneyTrack’s continued G2 recognition is fueled by verified user reviews that consistently praise its ease of use, quality of support, and business impact. With AI-powered capabilities including Journey AI, Persona AI, Insights AI, Journey Impact, and Storytelling AI, JourneyTrack helps organizations surface insights, align teams, and connect customer experience directly to business outcomes.
About JourneyTrack
JourneyTrack is a next-generation customer journey management platform designed to help organizations visualize, measure, and optimize experiences that matter. Powered by modular AI tooling, JourneyTrack enables teams—from Fortune 100 enterprises to dynamic design shops—to manage personas, journey maps, research insights, and KPIs in a unified, data-powered environment. Learn more at journeytrack.io.
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